CarbonForce Machinery Co., Ltd. ("CarbonForce," "we," "us") collects personal information that you voluntarily provide when you fill out contact forms, request catalogues, or submit inquiries through our website. This may include your name, company name, email address, phone number, country of operation, and details about your project requirements. We also automatically collect certain technical information when you visit our website, including IP address, browser type, referring/exit pages, and timestamps.
We use the information we collect to: (a) respond to your inquiries and provide technical consultation; (b) send product catalogues, specifications, and quotations you have requested; (c) improve our website and user experience; (d) comply with legal obligations; and (e) send occasional product updates and industry news (with your consent, which you may withdraw at any time).
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and business (e.g., email delivery services, CRM platforms), provided they agree to keep your information confidential and comply with applicable data protection laws. We may also disclose information when required by law or to protect our rights.
Our website uses cookies and similar technologies to enhance your browsing experience. Essential cookies are required for basic site functionality. Analytics cookies help us understand how visitors interact with our site so we can improve it. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance.
Your personal data is stored on secure servers with industry-standard encryption and access controls. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict processing; request data portability; and withdraw consent at any time. To exercise these rights, please contact us using the information below.
For questions about this Privacy Policy or to exercise your data rights, please contact:
Email: legal@carbonforcemachinery.com
Phone: +86-755-XXXX-XXXX
Address: CarbonForce Machinery Co., Ltd., Shenzhen, Guangdong, China
We reserve the right to update this policy at any time. Changes will be posted on this page with a revised effective date.